Aston Keeper Ltd Policies

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1. Privacy and GDPR Policy
2. Terms of Sale (Webshop)
3. Pre Purchase Inspection (PPI) Terms of Service

Last Updated: 12 January 2026
At Aston Keeper Ltd, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

1. Who we are

Aston Keeper Ltd is an independent retailer of automotive parts located in the United Kingdom. For the purposes of data protection digital laws, we are the "Data Controller."

• Company Name: Aston Keeper Ltd
• Location: Unit 9 Causeway Connect, Lagonda Way, Staines, TW18 3FE, Surrey, United Kingdom
• Contact Email: AstonKeeperUK@gmail.com

Please note: Aston Keeper Ltd is an independent business and is not affiliated with, sponsored by, or endorsed by Aston Martin Lagonda Ltd. For more information about this, please see the website footer. 

2. The information we collect

We may collect and process the following data about you:

• Identity Data: Name, title, and date of birth (if required for finance/verification).
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Vehicle Data: Vehicle Identification Number (VIN), registration number, and model details to ensure part compatibility.
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
• Technical Data: IP address, browser type, and time zone settings (collected via cookies).

3. How we use your information

We use your information based on the following legal grounds:

1. Contractual Necessity: To process and deliver your order, manage payments, and handle returns or warranty claims.
2. Legitimate Interests: To provide customer support, verify part compatibility (via VIN), and improve our website experience.
3. Legal Obligation: To maintain financial records for HMRC or comply with safety recalls.
4. Consent: To send you marketing communications (which you can opt out of at any time).

4. Who has access to your data?

We do not sell or rent your data to third parties. We only share information with essential service providers, including:

• Delivery Partners: Couriers (e.g., DHL, FedEx, Royal Mail) to ship your parts.
• Payment Processors: Secure payment gateways (e.g., Stripe, PayPal).
• Technical Support: IT and website hosting providers.
• Professional Advisers: Auditors or lawyers if required for legal compliance.

5. Data retention and security

• Retention: We keep your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or warranty reporting requirements (typically 6–7 years for tax purposes).
• Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

6. Your rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Erasure: Request that we delete your data (the "right to be forgotten").
• Objection: Object to the processing of your data for marketing.
• Portability: Request the transfer of your data to another service.

To exercise these rights, please contact us at AstonKeeperUK@gmail.com

7. Cookies

Our website uses cookies to helps us provide you with a good experience when you browse our store. You can set your browser to refuse all or some cookies, but this may cause parts of the website to function incorrectly. Furthermore, you can read more about our cookies in our cookies banner.

8. Complaints

If you have a concern about our use of your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk). 

 Last Updated: 12 January 2026These Terms of Sale apply to all goods supplied by Aston Keeper Ltd (“we”, “us”, or “our”), a company registered in the United Kingdom. By placing an order on our website, you agree to be bound by these terms.

1. The contract between us

• Order Acceptance: Your order constitutes an offer to buy. Our acceptance of your order takes place only when we send a Dispatch Confirmation email. Prior to that, we reserve the right to decline any order.
• Pricing: All prices are inclusive of VAT (where applicable) but exclude delivery costs, which are calculated at checkout. In the event of a pricing error, we are not obligated to supply the goods at the incorrect price.

2. Part Compatibility and identification

• Non-Affiliation: Aston Keeper Ltd is an independent specialist. We are not an authorized dealer for, nor affiliated with, Aston Martin Lagonda Ltd. For more information, please see our footer.
• Customer Responsibility: While we provide fitment guides, the buyer is ultimately responsible for ensuring the part is correct for their specific vehicle. We strongly recommend providing your VIN (Vehicle Identification Number) at checkout for a compatibility double-check by our team.
• Product Images: Images are for illustrative purposes. Actual packaging or the finish of the part may vary slightly from the digital representation.

3. Professional Installation Requirement

• All parts come uninstalled but can be booked in for fitting.
• Warranty Claims: Any claim for a faulty part must be accompanied by a formal invoice from a registered garage detailing the installation date, vehicle mileage, and the nature of the fault found during professional diagnostic testing.

4. Delivery and international shipping

• Dispatch: We aim to dispatch "in-stock" items within 1-2 working days.
• International Orders: If you are ordering from outside the UK, you are the Importer of Record. You are responsible for all import duties, taxes, and customs clearance fees levied by your country.
• Damaged Goods: Please inspect all packages upon delivery. Any damage must be reported to us within 48 hours of receipt.

5. Returns and cancellations for UK consumers

• Right to Cancel: Under the Consumer Contracts Regulations, UK customers have the right to cancel their order within 14 days of receiving the goods for a full refund.
• Condition of Returns: Parts must be returned in their original, undamaged packaging and must not have been fitted or greased. If a part shows signs of attempted installation, we reserve the right to refuse a refund or deduct a diminished value fee.
• Special Orders: Parts ordered specifically from a manufacturer to fulfill your request may be subject to a restocking fee.

6. Limitation of Liability when purchasing from our webshop

• No Consequential Loss: Aston Keeper Ltd’s liability is strictly limited to the purchase price of the part.
• We are not liable for:
  1. Labor costs for installation or removal of parts.
  2. Vehicle recovery or car hire costs.
  3. Loss of use, loss of profit, or any indirect/consequential losses resulting from a part failure.

  
  

  7. Governing law These terms are governed by English Law, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. 

 1. Scope of Service

The Pre-Purchase Inspection (PPI) provided by Aston Keeper Ltd is a non-invasive, visual assessment of the vehicle’s condition at the specific time and date of the inspection.

• Visual Only: The inspection is limited to parts of the vehicle that are visible and accessible without the removal of body panels, engine components, or internal trim.
• Road Test: A road test will be conducted at the inspector’s discretion, subject to the vehicle being road-legal, taxed, and insured.
• Non-Diagnostic: This service does not include deep-system electronic diagnostics or engine strip-downs.

2. No Warranty or Guarantee

• Point-in-Time Assessment: The PPI report reflects the condition of the vehicle only at the moment of inspection.
• Future Performance: This inspection does not serve as a warranty, and no guarantees or assurances are provided regarding the future performance, reliability, or safety of the vehicle.
• Hidden Defects: We do not guarantee that every defect has been identified, particularly those that are intermittent or hidden within internal assemblies (e.g., internal gearbox wear or bore scoring).

3. Limitation of Liability

• Subsequent Faults: The inspector and Aston Keeper Ltd shall not be held liable for any additional faults, defects, or mechanical issues that may arise subsequent to the inspection date.
• Purchase Decision: The PPI report is provided as a tool to assist the customer. The final decision to purchase the vehicle rests solely with the customer. Aston Keeper Ltd is not liable for any financial loss, loss of value, or repair costs incurred after the purchase of the vehicle.

4. Third-Party Vehicles

If the inspection is performed on a vehicle not owned by the customer (e.g., a car at a third-party dealership), Aston Keeper Ltd is not responsible for any damage or faults allegedly caused to the vehicle during the inspection, provided standard care was taken.

5. Cancellations

Cancellations made before the departure time of our inspector (distance dependent - you will have been advised on how long that journey will last) before the scheduled inspection time may be subject to a cancellation fee.

6. Payment

Upon payment for the service, you agree with the below statement:

"I understand that this is a non-invasive visual inspection and not a warranty. I acknowledge that Aston Keeper Ltd is not liable for future mechanical failures or defects that appear after the inspection date."